+
Excellent experience. Communication with Robert was very fluid. He was flexible with the schedule at all times. It was adapted to our needs without any problems. Transparent and professional!
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Yesterday we stayed at 17:20h. to see a flat for sale.
At 17:40h. I called the office and they told me that the salesman had left with the previous client to see a 2nd floor.
If I didn't get to call I would have stayed there for hours and hours waiting. I also didn't get a call in advance warning that the commercial would arrive later.
His response was that this usually did not happen. Make me wait another 15 minutes. I let them know that they were expecting me at 6pm. somewhere else and his response was, well when you gotta go, go.
They didn't give any other solution and I didn't see any initiative in rescheduling the visit to another day either. They didn't call me to apologize or anything.
Very unprofessional and very disappointed.
+
An excellent experience for me and my family. Excellent service and high level of professionalism! Very Efficient.
We would recommend it to anyone.
Thank you very much Julieta for the great service!!
+
Honestly, one of the best experiences I’ve had with an agency here in Barcelona. Very helpful, the staff are lovely and patient with me. Would highly recommend.
