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The first time very well, attentive, very professional but..... the second time they were busy and I left my number for them to call me and let me know when they could attend me, but they never called again. So for that reason I give them 3 stars, not for anything else.
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Excellent attention and treatment, friendly and willing to explain everything you need, although due to the covid I lost the money for travel insurance that should never have been activated before the trip. The cruise was canceled but the insurance lost the money there, then they wanted to charge me for the efforts...disappointed.