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Our experience was very good. The professional who accompanied us was Gemma, very friendly and always available to answer the phone or even open the apartment for us to corroborate doubts.
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Have you ever noticed that real estate agencies whose name ends with "House" charge the buyer and the latter does not always understand why? Eye! Buying a house is different. They do not present you with "surprise" fees, they are transparent, professional and agile. I have worked with Gemma Gutiérrez and I am very happy. Everything you expect from a perfect agent, you will find in her.
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Today we had a visit to a purchase flat and they did not show up at the agreed time and place. Neither have they called us or sent us a whatsapp to change the appointment or apologize. I find it disrespectful and very unprofessional.