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They are not trustworthy, they keep the reserves. They tell you that there is a problem with the owner with any story and they wash their hands of it.
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Very bad experience.
Just three days before our move, we were informed that we would not be able to enter the rented home, despite having a signed contract, paid deposits, and having notified our previous landlord. This irresponsible management has left us in a complicated situation, reflecting a worrying lack of professionalism on the part of the real estate agency in a context where housing in Lanzarote is as it is.
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For us, my sister and I, it has been a real success to have this team of professionals, close treatment, support and seriousness in their work, they advised us, they took care of everything and they did their best to meet the objective which was achieved with success, special mention and most importantly for Paula, our trusted person and who has been more than a real estate agent for us, thank you very much for everything, you are the best.
